OnConnect is our market leading contractor interface
which allows your organisation to integrate with contractors
through a standardised set of web services, allowing you
to seamlessly manage and control your repairs without
paperwork, delays or GDPR breaches.
Software providers for Social Housing have long professed to be modern and technologically advanced, but they all fall short to rival our contractor interface technology.
Our market leading contractor interface allows your organisation to integrate with contractors through a standardised set of web services, allowing you to seamlessly manage and control your repairs without paperwork, delays or GDPR breaches. Leverage the processing power and experience of your trusted contractors to vary and manage works in progress, then complete and invoice digitally directly into open accounts. Two directional processing means that appointments and no accesses are all fed back to empower you to deal direct with customers and pass less calls through to contractor query.
Our highly experienced support team will manage your integration and interfaces with your contractor whilst keeping your ICT team in the loop to help them support and troubleshoot any issues going forward.
Working with state of the art API technology and a bespoke integration engine, we are able to provide fully documented structured transactions for job logging, variations, appointments, completions and invoicing. This system even allows you to require images to be held against a job, so you can have before and after images. This powerful validation rule allows for restrictions to be set at different stages of the job, like no invoice without images, no completion without variations etc. We can even let your contractor log out of hours callouts so that they get a job number from the system while you sleep.
• Instant connection through the latest https technology
• Digital receipts, get confirmation of deliveries
• GDPR compliant, no sending CSV over email or printing tickets
• Fully integrated to OpenAccounts, keep all your repairs work in repairs, finance receive the authorised payment direct into purchase ledger
• Job logging, variations, completions, invoicing, images, stages, notes and appointments
• Full visibility and control